Znuny Open Source Ticketsystem

Nothing to do.
Perhaps it doesn't work without using regular expression. I have used a static email address like "CustomerID => ['g.bacci@flag.local',]," without success.
I still can see all queues of my system.
I think that OTRS is not loading ACL in Config.pm.
This is my acl statement in Config.pm ...

Hi Crythias,
first of all I'm sorry for the elapsed time of my answer.
I see it now, but I did not understand it.
How can I apply an ACL to all users of domain flag.local so that the only available queue is internal?
On the other side I have to apply an ACL to all users of domain flag.ext so that ...

I tried to consider ACLs but without success.
I have inserted in Config.pm the following lines but nothing happens:

$Self->{TicketAcl}->{'ACL-Name-Test'} = {
Properties => {
Ticket => {
CustomerID => ['CN=Person,CN=Schema,CN=Configuration,DC=flag,DC=local'],
}
},

Possible => {
Ticket ...

Here my section of Conifg.pm where I configure the customer login.
If you can explain me the sintax to enable different CustomerGroupAlwaysGroup for this two backend you would be grateful!

#Customer Users

$Self->{'Customer::AuthModule1'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer ...

Hello all,
I've configured multiple ldap backend for my customers.
Now I have to assign each customer to its group so that can divide each customer in a dedicated queue.

Let me know if you can assign each user to a customer group based on the backend used for login.

Searching on Internet I found a ...