Znuny Open Source Ticketsystem

I think i'm almost there....

I ran C:\Program Files\StrawberrPerl\perl\bin\perl.exe "C:\Program Files\OTRS\otrs\bin\Cron4Win32.pl" from a cmd prompt and now i'm finally getting something in the cronlog

error in wday value 'C:/PROGRA~1/OTRS/StrawberryPerl/perl/bin/perl.exe' (8)
[2012/02/15 10:29 ...

Sorry total noob mistake... i changed the file name in var/cron to remove the .dist extension and restarted cron service... still no joy..

Here is the contents of crontab.txt


MAILTO="root@localhost"
20 0 * * 0 C:/PROGRA~1/OTRS/StrawberryPerl/perl/bin/perl.exe C:/PROGRA~1/OTRS/OTRS/bin/otrs ...

All of the files in var/cron say they are of the DIST type but the actual filenames don't end in DIST

For example I have;
aa_base
cache
fetchmail
generic_agent
etc...

none of the filenames end in .DIST


here is the contents of CronW/logs/cronw i have obviously restarted the service several times ...

no i haven't renamed anything.. which files need to be renamed?

The cron service is running... i've restarted it a dozen times... doesn't make a difference..

EXACTLY!

There isn't much in the way of documentation for windows installs of OTRS... i tried running a script in task scheduler but that was no joy since you can't really do it every x number of minutes. I'm at my wits end trying to get OTRS to check the email at a regular interval...

OTRS 3.0.11 on windows

Like a hundred other people i'm having issues with the PostMaster account being checked at a regular interval to pull down new tickets. I've read just about every post on the forums that i could find related to this. Unfortunately they are all mostly geared toward the Linux ...