Search found 7 matches
- 15 Feb 2012, 17:49
- Forum: Help
- Topic: OTRS on windows won't check email at regular interval
- Replies: 23
- Views: 13860
Re: OTRS on windows won't check email at regular interval
I think i'm almost there.... I ran C:\Program Files\StrawberrPerl\perl\bin\perl.exe "C:\Program Files\OTRS\otrs\bin\Cron4Win32.pl" from a cmd prompt and now i'm finally getting something in the cronlog error in wday value 'C:/PROGRA~1/OTRS/StrawberryPerl/perl/bin/perl.exe' (8) [2012/02/15 ...
- 07 Feb 2012, 00:36
- Forum: Help
- Topic: OTRS on windows won't check email at regular interval
- Replies: 23
- Views: 13860
Re: OTRS on windows won't check email at regular interval
Sorry total noob mistake... i changed the file name in var/cron to remove the .dist extension and restarted cron service... still no joy.. Here is the contents of crontab.txt MAILTO="root@localhost" 20 0 * * 0 C:/PROGRA~1/OTRS/StrawberryPerl/perl/bin/perl.exe C:/PROGRA~1/OTRS/OTRS/bin/otrs...
- 02 Feb 2012, 17:45
- Forum: Help
- Topic: OTRS on windows won't check email at regular interval
- Replies: 23
- Views: 13860
Re: OTRS on windows won't check email at regular interval
All of the files in var/cron say they are of the DIST type but the actual filenames don't end in DIST For example I have; aa_base cache fetchmail generic_agent etc... none of the filenames end in .DIST here is the contents of CronW/logs/cronw i have obviously restarted the service several times to s...
- 01 Feb 2012, 19:17
- Forum: Help
- Topic: OTRS on windows won't check email at regular interval
- Replies: 23
- Views: 13860
Re: OTRS on windows won't check email at regular interval
no i haven't renamed anything.. which files need to be renamed?
- 01 Feb 2012, 18:11
- Forum: Help
- Topic: OTRS on windows won't check email at regular interval
- Replies: 23
- Views: 13860
Re: OTRS on windows won't check email at regular interval
The cron service is running... i've restarted it a dozen times... doesn't make a difference..
- 01 Feb 2012, 01:17
- Forum: Help
- Topic: OTRS on windows won't check email at regular interval
- Replies: 23
- Views: 13860
Re: OTRS on windows won't check email at regular interval
EXACTLY!
There isn't much in the way of documentation for windows installs of OTRS... i tried running a script in task scheduler but that was no joy since you can't really do it every x number of minutes. I'm at my wits end trying to get OTRS to check the email at a regular interval...
There isn't much in the way of documentation for windows installs of OTRS... i tried running a script in task scheduler but that was no joy since you can't really do it every x number of minutes. I'm at my wits end trying to get OTRS to check the email at a regular interval...
- 30 Jan 2012, 16:18
- Forum: Help
- Topic: OTRS on windows won't check email at regular interval
- Replies: 23
- Views: 13860
OTRS on windows won't check email at regular interval
OTRS 3.0.11 on windows Like a hundred other people i'm having issues with the PostMaster account being checked at a regular interval to pull down new tickets. I've read just about every post on the forums that i could find related to this. Unfortunately they are all mostly geared toward the Linux ba...