Znuny Open Source Ticketsystem

I recently installed otrs 3.1.4 with itsm packages and after configuring CMDB, i found that DynamicField Page isn't loading and throwing error 500.
when i am trying to click on Dynamic Fields which is in ticket settings as administrator, it is throwing the error Internal Server error. to be frank ...

I already tried that way - But failed to execute ..,

Can u briefly suggest me to do the same..,

Please do the neddful

Bhargav

Hi.,

I am looking for chat widget to enabled in our otrs applicaiton.., Which might facilitates admins to create a ticket on chat topic..,

As well - Agents can interact to users or customers - soon they receive ticket from users or customers.

Please help me how to Configure this option in step by ...

Hi yuri,

Initially thanks for your Reply.

That will disable Company Tickets to all Users..,

But i want to hide or disable Company tickets button to Group of users (normal users) & Enable the same company tickets option to other group ( managers ).

Please do suggest me on this.

Thanks in advance ...

Hi,

I Successfully Installed & Configured OTRS in our environment.., And Able to Use Company Ticket Option. Group and Group ro is not working for company tickets - How to make it work ?

My Plan is to give Company tickets permission to specific group.., Other group people shouldnt see the option ...