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- 23 Feb 2012, 09:39
- Forum: Help
- Topic: OTRS for basic IT Asset management
- Replies: 1
- Views: 3024
OTRS for basic IT Asset management
Hi I am a SysAdmin and already using OTRS Helpdesk 3.0, with tickets received only through emails (helpdesk is only for internal purpose) How do I go about using the ITSM feature of OTRS for basic asset management ?? All I want is, to import data from inventory tools like Lansweeper, spiceworks,etc ...