Hi all,
when im publishing my customer.pl through ISA it appears strange (see screenshot).
this appears absolutely fine over the local path.
any ideas?
thanks
Search found 9 matches
- 09 Mar 2012, 19:26
- Forum: Help
- Topic: Publishing out through ISA Server
- Replies: 1
- Views: 1141
- 08 Mar 2012, 13:36
- Forum: Help
- Topic: iPhone app problem
- Replies: 0
- Views: 822
iPhone app problem
Hi All,
attached is the error i get when i try configuring the iPhone app. anyone successfully got this working or come across this error before?
ta much
attached is the error i get when i try configuring the iPhone app. anyone successfully got this working or come across this error before?
ta much
- 06 Mar 2012, 19:26
- Forum: Help
- Topic: Do NOT create ticket unless in Customer DB
- Replies: 1
- Views: 1091
Do NOT create ticket unless in Customer DB
Hi All, i am using Fetchmail, all works fantastically. i nearly have the system to go live via mail monitoring. However i have 100's of Customers to add to the Customer DB, which is going to be a gradual process as i plan to implement this to my Companies 1 by 1 for a smooth roll out. so... I want t...
- 04 Mar 2012, 20:57
- Forum: Howtos
- Topic: How to only accept tickets from customers in your database
- Replies: 12
- Views: 82777
Re: How to only accept tickets from customers in your databa
Say you would want to return the blocked message to the sender, would you use $GetParam{SenderEmailAddress} for the 'To' field?
thanks
thanks
- 04 Mar 2012, 19:38
- Forum: Help
- Topic: Can I remove ">" mark from notifications
- Replies: 4
- Views: 1931
Re: Can I remove ">" mark from notifications
i would also like to know this one!
- 04 Mar 2012, 19:37
- Forum: Help
- Topic: auto responses to non-registered customers
- Replies: 1
- Views: 1550
auto responses to non-registered customers
Hi could someone please let me know of the easiest way to have the following process: email is received but an un-registered customer > an auto response is then returned to them informing that their query cannot be dealt with as they are not registered in the customer database which includes details...
- 04 Mar 2012, 19:29
- Forum: Help
- Topic: Notification to customers for closed calls
- Replies: 5
- Views: 2525
Re: Notification to customers for closed calls
i have managed to get this working now thanks.
- 02 Mar 2012, 10:57
- Forum: Help
- Topic: Notification to customers for closed calls
- Replies: 5
- Views: 2525
Re: Notification to customers for closed calls
....nope.
could you point me in the right direction of how to set this up!
Thanks
James
could you point me in the right direction of how to set this up!
Thanks
James
- 01 Mar 2012, 16:57
- Forum: Help
- Topic: Notification to customers for closed calls
- Replies: 5
- Views: 2525
Notification to customers for closed calls
Hi, i have created a 'Notification (Event)' for when calls are closed to inform the customer via email but this doesnt seem to work. this is how i have set it: Admin > Notifications (Event) Add Notification Recipient Groups: Customer Event: TicketStateUpdate State: closed successful; closed unsucces...