Search found 5 matches

by redbaron73
23 Jan 2024, 19:47
Forum: Help
Topic: Fresh Install- Mail Queue Issues
Replies: 5
Views: 1313

Re: Fresh Install- Mail Queue Issues

As a follow up to this issue, I have succesfully narrowed it down to latency on MySQL server. We use a cloud base SQL server, which must be generating timeouts faster than expected. Moving the SQL server to the local install stabilized the system.
by redbaron73
19 Jan 2024, 02:09
Forum: Help
Topic: Fresh Install- Mail Queue Issues
Replies: 5
Views: 1313

Re: Fresh Install- Mail Queue Issues

Since my last post, I changed the outbound mail handler to SENDMAIL from SMTP. I have a locally installed postfix server handling the mail-relay, which shows no errors. My mail queue is climbing with emails that are all containing this text: Subject: OTRS Scheduler Daemon Cron: MailQueueSend Error: ...
by redbaron73
14 Jan 2024, 23:55
Forum: Help
Topic: Fresh Install- Mail Queue Issues
Replies: 5
Views: 1313

Re: Fresh Install- Mail Queue Issues

Cleared the logs and the system ran for almost 48hrs before the daemon started this log. There are a lot of system emails generated that are the contents of the log, but those emails seem to being only when the dameon failure began. First log: ERROR: OTRS-otrs.Console.pl-Maint::Email::MailQueue-73 P...
by redbaron73
11 Jan 2024, 19:51
Forum: Help
Topic: Fresh Install- Mail Queue Issues
Replies: 5
Views: 1313

Re: Fresh Install- Mail Queue Issues

What I see is a lot of this message: Message: There was an error executing Execute() in Kernel::System::Console::Command::Maint::Email::MailQueue: Error: Message sending already in progress! Skipping... Traceback (24290): Module: Kernel::System::Daemon::DaemonModules::BaseTaskWorker::_HandleError Li...
by redbaron73
11 Jan 2024, 18:50
Forum: Help
Topic: Fresh Install- Mail Queue Issues
Replies: 5
Views: 1313

Fresh Install- Mail Queue Issues

Rather than migrate our older OTRS to ZNUNY, we have elected to do a fresh LTS installation on new equipment. The system is setup and running the cron jobs, and has 4 tickets in the system, with no messages being generated, meaning an idle installation. What is happening is that after about 24 hrs o...