Znuny and ((OTRS)) Community Edition

Hello everyone! I have a problem that I can't solve. I can't open Dynamic Fields page in administrator's pannel. When I check at System Log I have an error that says: Table 'otrs.gi_webservice_config' doesn't exist, SQL: 'SELECT id, name FROM gi_webservice_config WHERE valid_id IN (1)' I use otrs-3....

no one? :S

Hello! I've created a module, according to the directions from the otrs documentation. But I can only add it in agents navigation bar. How can I change that and add it into customer's bar? i tried to add to config the following lines: # customer notification module $Self->{'CustomerFrontend::NavBarM...

I have searched the documantation, but I couldn't understand what to do!

I want to add a new tab in customer's page that will explain the way the app is working. I just want to add a small text. I added a new tab next to the "new ticket", "my tickets" etc. and i have created the pm file for the new module, but i don't know how to continue! Can anyone ...

Hi all, I authenticate application's customers via ldap, but some of the fields are in greek and in Customer Management table i see something like ÁÉÊÁÔÅÑÉÍÇ ÃÁÔÓÉÏ at these fields. In Config.pm i have set SourceCharset => 'utf-8' and DestCharset => 'iso-8859-7' , in the params but it didn't work. C...

Anyone yet? I tried to do that too but i didn't make it!

This is a very helpfull topic!

Can anyone help me implement this at the customer login page and not at registration?
I need some help with the number of the lines that I have to add code on part 3 and maybe on 4.