Znuny Open Source Ticketsystem

Thanks mojo jojo

Im Awaiting for your response ppl!!!

Hi All,

Im Using Window 7 and i tried to install OTRS in my localsystem it shows the following error,

!!!!Port 80 is already in use. You probably already have a web server installed. OTRS brings its own Apache instance and can only run on ports 80 or 443(HTTPS). Make sure you configure your server ...

Hi jojo,

Can you please guide me in detail about how to use or create an internal DNS server.

Hi jojo,

When im offline(without internet connection) I can get into OTRS but when i try to raise a ticket it shows -- DNS problem, Please check your configuration and the error log file and in error log file it throws the following error

[Error][Kernel::System::CustomerUser::DB ...

Hi jojo,

Thanks a lot !!! I have found the source code in OTRS bin location itself, But one more doubt, OTRS will get work offline mode ? I mean will it work without internet connection ?

Hi All,

I have installed OTRS in my local area network and i can able to create, escalate and close the tickets as much i can when internet connection is available, But my question is can we use OTRS dynamically, I mean can we customize OTRS for our own requirement ? If yes where do i find or ...