Znuny and ((OTRS)) Community Edition

Just wanted to add some view points on CAPTCHAs in general. I've read somewhere that they keep not only computers (spam bots) out but also 25% of all humans that just cannot read the text. Google's reCAPTCHA is an excellent idea. By guessing the word your users are actually helping Google digitize o...

Just a small note. I believe the code from crythias above: .. $Output .= '<a href="javascript.location.reload(true)">Click to refresh</a>'; .. should have been .. $Output .= '<a href="javascript:location.reload(true)">Click to refresh</a>'; .. (the character after "javascrip...

Adding a CAPTCHA is one solution as described above. I've followed the instructions given elsewhere and had success adding Google's reCAPTCHA solution to the self-registration form. However adding this is not for the faint of heart. You really have to hack deep in OTRS code in order to do it. Anothe...