Всем привет!
Решил поделиться нашими заметками по тюнингу OTRS и нагрузочному тестированию (100 активных пользователей).
Буду рад любым замечаниям и уточнениям, и описанию Вашего опыта повышения производительности системы.
https://www.reunico.com/otrs-performance-tuning.html
Search found 6 matches
- 15 Mar 2018, 12:15
- Forum: Делимся опытом
- Topic: Нагрузочное тестирование OTRS и оптимизация производительности
- Replies: 1
- Views: 128981
- 06 Dec 2017, 16:11
- Forum: Help
- Topic: can't work with tickets, OTRS 6.0.1
- Replies: 15
- Views: 12234
Re: can't work with tickets, OTRS 6.0.1
Maybe. Unfortunately, I can't check this feature - we don't use ACLs on productive instance
- 06 Dec 2017, 13:31
- Forum: Help
- Topic: can't work with tickets, OTRS 6.0.1
- Replies: 15
- Views: 12234
Re: can't work with tickets, OTRS 6.0.1
SuperDOS wrote:Thanks! now it works
Though I still get a lot of these errors in the system logCode: Select all
Wed Dec 6 10:55:15 2017 error OTRS-CGI-42 Need Data!
Can you show log messages related to "Need data"? or share full log
- 06 Dec 2017, 13:23
- Forum: Help
- Topic: can't work with tickets, OTRS 6.0.1
- Replies: 15
- Views: 12234
Re: can't work with tickets, OTRS 6.0.1
You are welcome
- 06 Dec 2017, 07:47
- Forum: Help
- Topic: can't work with tickets, OTRS 6.0.1
- Replies: 15
- Views: 12234
Re: can't work with tickets, OTRS 6.0.1
As i see, you have the same problem with incorrect sequence in table article. Try this: alter table article alter column id set default nextval('article_id_seq'::regclass); Of course, sequence value (select nextval(article_id_seq)) should be greater then coulmn id value (select max(id) from article)...
- 05 Dec 2017, 13:41
- Forum: Help
- Topic: can't work with tickets, OTRS 6.0.1
- Replies: 15
- Views: 12234
Re: can't work with tickets, OTRS 6.0.1
I guess you have incorrect value of article table sequence (article_id_seq).
Could you share output of psql commands:
Could you share output of psql commands:
Code: Select all
\d article
Code: Select all
SELECT c.relname FROM pg_class c WHERE c.relkind = 'S' and c.relname like 'article%';