Search found 3 matches

by suzook
12 Oct 2012, 15:19
Forum: Help
Topic: FAQ Security
Replies: 5
Views: 932

Re: FAQ Security

ah sorry

where in sysconfig to enable the customer group support?

we have groups and faqs set to customer etc , we but it doesnt appear to be working security wise, so maybe enabling customer group support like you suggested will fix the issue
by suzook
12 Oct 2012, 15:12
Forum: Help
Topic: FAQ Security
Replies: 5
Views: 932

Re: FAQ Security

hi

thanks, where is that setting?
by suzook
12 Oct 2012, 14:06
Forum: Help
Topic: FAQ Security
Replies: 5
Views: 932

FAQ Security

Hi We have OTRS 3.x installed along with kix4otrs We are trying to add some functionality to it. We have the faq installed, howver we would like to set it up to have FAQ (general access) FAQ X Customer FAQ X Customer So that we can maintain a faq per customer on the same system without other custome...