Search found 12 matches
- 03 Dec 2015, 17:24
- Forum: Help
- Topic: AJAX Communication error
- Replies: 4
- Views: 1367
Re: AJAX Communication error
Only happens when I'm on the dashboard.
- 03 Dec 2015, 15:33
- Forum: Help
- Topic: AJAX Communication error
- Replies: 4
- Views: 1367
Re: AJAX Communication error
Nothing in the Apache logs. This is happening on different PCs including MAC
- 03 Dec 2015, 14:59
- Forum: Help
- Topic: AJAX Communication error
- Replies: 4
- Views: 1367
AJAX Communication error
I keep getting this and not sure what is going on this is the error message.
Any help would be great
also not showing any errors in the system log to tell what is going on.Any help would be great
- 02 Dec 2015, 17:02
- Forum: Help
- Topic: (SOLVED) Notification email (v5)
- Replies: 0
- Views: 515
(SOLVED) Notification email (v5)
I'm having trouble with the email notifications or even sending out email for v5. All the temples are set up and I have even made new ones. The system is retrieving mail fine just not sending. Any help would be great. I was running v4 with no issues.
- 25 Jun 2013, 16:18
- Forum: Help
- Topic: Email all customers in a company?[SOLVED]
- Replies: 2
- Views: 1524
Email all customers in a company?[SOLVED]
I don't know if this has been asked before or not but I need to have the following done.
Have all the customers from one company emailed when a ticket is created from the customer web interface. If so could someone explain it to me?
Thanks in advance
Robert.
Have all the customers from one company emailed when a ticket is created from the customer web interface. If so could someone explain it to me?
Thanks in advance
Robert.
- 26 Feb 2013, 21:44
- Forum: Help
- Topic: The browser you are using is too old. [SOLVED]
- Replies: 2
- Views: 2548
Re: The browser you are using is too old.
Got it working thanx was the permissions
- 18 Feb 2013, 18:53
- Forum: Help
- Topic: The browser you are using is too old. [SOLVED]
- Replies: 2
- Views: 2548
The browser you are using is too old. [SOLVED]
I am using ubuntu 10.04 with web-min installed , OTRS 3.2.1 and I am getting "The browser you are using is too old. OTRS runs with a huge lists of browsers, please upgrade to one of these. Please see the documentation or ask your admin for further information." As far as i can see everythi...
- 05 Feb 2013, 16:26
- Forum: Help
- Topic: Upgrading from 3.1.11 to 3.2.1 [SOLVED]
- Replies: 4
- Views: 1833
Re: Upgrading from 3.1.11 to 3.2.1
Something was missed got it all working thanks for the help 

- 01 Feb 2013, 23:27
- Forum: Help
- Topic: Upgrading from 3.1.11 to 3.2.1 [SOLVED]
- Replies: 4
- Views: 1833
Re: Upgrading from 3.1.11 to 3.2.1
no errors on DB
running MYSQL 5 on linux
when pointing to new DB works but when pointing to the old DB cant log in. I have followed the upgrade doc and Im banging my head
.... 
running MYSQL 5 on linux
when pointing to new DB works but when pointing to the old DB cant log in. I have followed the upgrade doc and Im banging my head


- 01 Feb 2013, 19:47
- Forum: Help
- Topic: Help with Columns [SOLVED]
- Replies: 3
- Views: 1365
Re: Help with Columns
Thanks for the info
- 01 Feb 2013, 16:46
- Forum: Help
- Topic: Upgrading from 3.1.11 to 3.2.1 [SOLVED]
- Replies: 4
- Views: 1833
Upgrading from 3.1.11 to 3.2.1 [SOLVED]
I followed the upgrade doc and still I'm not able to log into the system. I get Session invalid. Please log in again. Does anyone have any ideas?
- 31 Jan 2013, 16:49
- Forum: Help
- Topic: Help with Columns [SOLVED]
- Replies: 3
- Views: 1365
Help with Columns [SOLVED]
I have been looking on how to get the option of displaying columns as shown in the pic.
I'm running otrs 3.2.1
I know there is something small I missed. I have looked through the forums with no luck. Any help would be great.I'm running otrs 3.2.1