Znuny Open Source Ticketsystem

Thank you for your reply.
I checked all the settings again, and now because of your answer, I was more certain that it had to be caused by someting other than OTRS.

I checked again and discovered that a reverse proxy setting was incorrect. I changed some rewrite rules and now it works.

Thank you ...

Hi all,

I am trying out OTRS as a completely new user for our company.
Installation on a centos 6.4 server according to instructions went well.

I created an agent and a testuser. Testuser created a ticket through the /customer.pl webinterface.

What happens is that the testagent receives a ...