For an ubuntu system you could do something like this:
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$ sudo apachectl -M | grep perl
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perl_module (shared)
For an ubuntu system you could do something like this:
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$ sudo apachectl -M | grep perl
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perl_module (shared)
It is installed as every other plug-in in OTRS. When you have installed it, there is a link to a PDF explaining how to use the plug-in in package manager.Snowmanko wrote:Can somebody advice how to install and configure it in 6.x ? @zzz ?
You would like to download how? With the Perl API? Doing a SQL call directly to the DB? With a REST call or something else? We need a little bit more context to help you into the right direction.sumitsahaymca wrote:I want to download the attachment from otrs database.
So what is your umask setting for the apache user?crythias wrote:wurzel wrote:Every time apache rewrites ZZZ*.pm it changes the owner from otrs to apache. and uses 660 permissions when I need (at least) 644
No problem, thank you for the help!reneeb wrote:Thanks for reporting this issue.
The code used for OPAR needs some love and I will work on it next week...
Can you use imaps as a replacement?dstover wrote:i have done otrs.CheckModules.pl and it shows no problems.
Search for them, and then select the 'bulk' operation to close them. You have to have the 'bulk' operations options enabled. Search for 'bulk' in system config in the Admin section in OTRS.andy17d wrote:I have over 1500 open ticket, so I can't do it manually.
I'll reply for why we need this: Yes between 100 and 200 Customer companies, and several Customer Users at each company. Which quit, and new ones comes in. So yes we need this.crythias wrote:You know who your customers are and yet they're the ones to create accounts?
That was done just now.seberget2 wrote:I'll release a new one shortly without the KIX4OTRS dependency.
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$ perror 5
OS error code 5: Input/output error