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by JonT
04 Jun 2013, 00:45
Forum: Help
Topic: Bulk Delete Spam Tickets
Replies: 4
Views: 6333

Bulk Delete Spam Tickets

Hi All,

I've just upgraded our OTRS 2.1 install to 3.2 and our users are quite happy with it.

On our old 2.1 install, we had a modification made to it years ago where there was a 'Junk' button next to each ticket in the ticket queue which would immediately send a ticket to the Junk queue (with an ...