Znuny and ((OTRS)) Community Edition

I just resolved this issue by plain luck. The problem lies in how the URL is processed. The link in the mail is correct but the browser uses %-format coding. https://foobar.domain.net/index.pl?Action=LostPassword;Token=Aggy0FiiwKYJ2IF becomes https://foobar.domain.net/index.pl?Action=LostPassword%3b...

Well, the function does not work for any, so i need it for both.

crythias wrote:CustomerLostPassword != LostPassword

Hi crythias,

basically you are right. Take a look at my first quote, it says "LostPassword" in the URL. The URL i postet resulted from that. I edited my last -post to reflect this.

Regards,
j

Hi reneeb, there you go. NotificationBodyLostPasswordToken: Hi <OTRS_USERFIRSTNAME>, You or someone impersonating you has requested to change your OTRS password. If you want to do this, click on the link below. You will receive another email containing the password. <OTRS_CONFIG_HttpType>://<OTRS_CO...

Bump.

Still suffering this problem. Any ideas what to look for? Any other logs/details that you need?

Regards,
Jens

Hi folks, when using the password reset function in the login screen, I receive an email containing a link that i need to click on to finally receive a new password. If I click the link, I never receive a mail with the actual password. The logs don't show anything (apache log, messages, maillog). If...