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- 30 Sep 2013, 22:12
- Forum: Help
- Topic: Exclude email addresses from Reply-All list.
- Replies: 1
- Views: 788
Exclude email addresses from Reply-All list.
We have an OTRS Helpdesk 3.1.x installation with several incoming mailboxes that OTRS checks. One of these mailboxes has email aliases handled by other mail servers and the messages sent to them end up in the mailbox OTRS checks with the following headers: Delivered-To: ourmaibox@ourdomain.com From:...