Znuny Open Source Ticketsystem

Perhaps the cache refreshed because now it is working as intended. If anyone has questions on this procedure, I'd be willing to provide some insight.

We're looking to implement OTRS/ITSM at my company as a centralized ticketing and service management solution. Our finance department has asked us to take them along for the ride as they require the structure and ease of use OTRS provides. Finance has no need for any of the IT benefits OTRS/ITSM pro...