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by jrcmilanez
14 Feb 2019, 17:00
Forum: Help
Topic: Can't locate object method "_ConfigurationFilesDeployCheck" via package "Kernel::System::Package" - database migration
Replies: 0
Views: 2198

Can't locate object method "_ConfigurationFilesDeployCheck" via package "Kernel::System::Package" - database migration

Hello friends, how are you? I'm upgrading my otrs from 5.0.34 to 6.0.16 using the docs: https://doc.otrs.com/doc/manual/admin/6.0/en/html/updating.html When upgrading the database with scripts/DBUpdate-to-6.pl, I got the error below: Any help is appreciate. [root@otrsapp otrs]# su -c "scripts/D...
by jrcmilanez
03 Feb 2014, 19:19
Forum: Help
Topic: MySQL disconnection problem
Replies: 6
Views: 3636

Re: MySQL disconnection problem

Last sunday mysql worked fine and without any problem. Yes, was perfect.

Maybe the problem is the mysql timeouts. Mine are:

connect_timeout = 60
interactive_timeout = 1000
wait_timeout = 1000

Any ideas?
by jrcmilanez
31 Jan 2014, 20:10
Forum: Help
Topic: MySQL disconnection problem
Replies: 6
Views: 3636

Re: MySQL disconnection problem

Doing a simple test with this code, this driver close the mysql connection automatically after script execution:

Code: Select all

use DBI;
$dbh = DBI->connect('DBI:mysql:databasename', 'username', 'password'
	           ) || die "Could not connect to database: $DBI::errstr";
Maybe another error?
by jrcmilanez
31 Jan 2014, 19:39
Forum: Help
Topic: MySQL disconnection problem
Replies: 6
Views: 3636

Re: MySQL disconnection problem

Thanks for reply, friend! OS is Red Hat Enterprise Linux Server (2.6.32-431.3.1.el6.x86_64) MySQL is Ver 14.14 Distrib 5.1.71, for redhat-linux-gnu (x86_64) using readline 5.1. OTRS is 3.2.12. If you can see at mysql log time, the problem should be with the cron scripts. They are programmed for 10 m...
by jrcmilanez
31 Jan 2014, 13:20
Forum: Help
Topic: MySQL disconnection problem
Replies: 6
Views: 3636

MySQL disconnection problem

Hello friends, how are you? After looking at the phpmyadmin advisor tool, I found a lot of aborted connections. Googling about it I found this article talking about this error: http://sureshkuna.blogspot.in/2010/12/aborted-connection-31084472-to-db-ms.html After configured mysql logs to track this e...

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