Search found 60 matches

by masoodfarooq91
21 Jul 2014, 13:57
Forum: Developers
Topic: OTRS not loading CSS and Javascript files
Replies: 14
Views: 7143

Re: OTRS not loading CSS and Javascript files

i dont think the error lies here,,, Its something else, i dont know what but i think its somewhere else!
by masoodfarooq91
21 Jul 2014, 13:53
Forum: Developers
Topic: OTRS not loading CSS and Javascript files
Replies: 14
Views: 7143

Re: OTRS not loading CSS and Javascript files

Now the error becomes
" HTML Startup File is invalid"
by masoodfarooq91
21 Jul 2014, 13:34
Forum: Developers
Topic: OTRS not loading CSS and Javascript files
Replies: 14
Views: 7143

Re: OTRS not loading CSS and Javascript files

look at the error in the attached image.....!!!!


With the previous settings which i mentioned earlier, there wasnt any error, except CSS and JS were not loading
by masoodfarooq91
21 Jul 2014, 12:51
Forum: Developers
Topic: OTRS not loading CSS and Javascript files
Replies: 14
Views: 7143

Re: OTRS not loading CSS and Javascript files

No it is giving error if i change directory to
C:\OTRS\OTRS\var\httpd\htdocs\
by masoodfarooq91
21 Jul 2014, 11:57
Forum: Developers
Topic: OTRS not loading CSS and Javascript files
Replies: 14
Views: 7143

Re: OTRS not loading CSS and Javascript files

i have followed these steps in configuring eclipse: 1. downloaded eclipse. 2. installed epic plugin 3. File -> New -> Project Perl, in the next dialog box to set the Project name to OTRS, removed the check from Use default location and set the Location field with the path C: \OTRS \ OTRS. 4. in Ecli...
by masoodfarooq91
21 Jul 2014, 11:05
Forum: Developers
Topic: OTRS not loading CSS and Javascript files
Replies: 14
Views: 7143

OTRS not loading CSS and Javascript files

I have installed OTRS on windows 7 and configured it with eclipse. When i ran Debug configuration, OTRS index page has been loaded in the browser BUT NO CSS AND JAVASCRIPT . Browser is showing this warning: Browser Warning The browser you are using is too old. OTRS runs with a huge lists of browsers...
by masoodfarooq91
18 Jul 2014, 11:20
Forum: Developers
Topic: Errors on setting OTRS Development Environment IN Eclipse
Replies: 1
Views: 1332

Errors on setting OTRS Development Environment IN Eclipse

I have installed OTRS on Windows 7. I have also installed Active perl, And EPIC plugin in eclipse. When i opened OTRS as A Perl Project in eclipse, it is giving me alot of errors in alot of files, for example in bin/fcgi-bin , every file is giving error on " use CGI::Fast; ", In Kernel/cpa...
by masoodfarooq91
16 Jul 2014, 10:51
Forum: Help
Topic: OTRS installation over Windows 7
Replies: 3
Views: 1820

OTRS installation over Windows 7

Hi There! I have installed OTRS v3.3.8 on windows 7 with active Perl, which installed successfully without any warning or error. After installation, when the browser tried to open installer.pl, error occurred ""HTTP Error 500.0 - Internal Server Error There is a problem with the resource y...
by masoodfarooq91
03 Jul 2014, 11:35
Forum: Developers
Topic: Where to start learning OTRS development
Replies: 3
Views: 1849

Re: Where to start learning OTRS development

well i have started learning PEARL and i know the rest of the three. But these DOCS are not helping me much. Suppose i want to add another column tickets information on dashboard. I can add it in settings, but its for me only.i want to add it to be automatically added to existing and new customers b...
by masoodfarooq91
03 Jul 2014, 11:25
Forum: Developers
Topic: Where to start learning OTRS development
Replies: 3
Views: 1849

Where to start learning OTRS development

I want to do some changes to OTRS on code level. Add some options, do some time counting changes etc. But i am clueless at this moment. I dont know from where to start with, how to setup a development environment, and most importantly how to read and understand the existing code. The cod ewhich i ha...