Hi there,
We provide 24x7x365 managed support services for OTRS.
Please contact sales@proclarify.com or visit us at www.proclarify.com
Regards,
Alex.J
Principal Consultant
Proclarify Consulting
Search found 5 matches
- 24 Oct 2014, 17:54
- Forum: Marketplace
- Topic: Support für OTRS Ticketsysem gesucht
- Replies: 5
- Views: 61488
- 24 Oct 2014, 17:31
- Forum: Marketplace
- Topic: OTRS - Project Management plugin
- Replies: 5
- Views: 64703
Re: OTRS - Project Management plugin
Hi there, We have been trying to create this plugin since 3.0 OTRS but we were looking for a proper requirement spec. Do you guys have the requirements documented for this PM plugin?? If yes, please send it to me so my team can work on it and we will provide you the plugin in return for the knowledg...
- 24 Oct 2014, 17:24
- Forum: Marketplace
- Topic: OTRS Developer required for documents repository
- Replies: 1
- Views: 55140
Re: OTRS Developer required for documents repository
Hello Masood, We have created many modules with proper access control for agents and as well as customers. Recently we have done similar customization to the existing FAQ module. I reviewed your requirement and would like to discuss with you on this. Please send me your details at sales@proclarify,c...
- 24 Oct 2014, 17:19
- Forum: Marketplace
- Topic: OTRS multiple attachment at once
- Replies: 1
- Views: 54603
Re: OTRS multiple attachment at once
Hello Sunny, Yes. It is possible to create a module where we can attach multiple files at once just like gmail. we worked on this feature already. and we are actually sending few html templates from otrs :) Please contact me at alex@proclarify.com to know more. Cheers Alex.J Proclarify consulting ht...
- 06 Jul 2014, 18:17
- Forum: Individual Offerings
- Topic: Proclarify | An ITSM & OTRS Consulting Company
- Replies: 1
- Views: 56509
Proclarify | An ITSM & OTRS Consulting Company
Proclarify is one of the leading consulting firms in ITSM industry. We work with major service management vendors to address the problems which our clients are facing in their businesses with significant, transparent and efficient approach. Our consultants are ITIL Certified and have profound experi...