Znuny Open Source Ticketsystem

Hi, it worked.

Thanks for help.

Hi people, does anyone know is it possible to change or add different columns in CMDB overview? I need columns with serial numbers of devices so it's easier to find device?

Thanks.

Hello everyone,

In our company we have installed OTRS 3.3.9 on Windows Server 2012 R2 with MS SQL 2012 R2 and with IIS 8.5 and everything is working perfectly.

Is it possible to have chat on this kind of configuration?

thanks.

Good evening ,

did someone managed to install chat on OTRS in windows?

thanks.

Hi Crythias,

thanks for answering and advice.

But I have installed Windows Server, MSSQL, IIS and OTRS for Windows and now I can access to SQL base from Excel very easily.

And now I don't have any more problem.

Thanks anyway.

Hello, if you can help or advise me it would be great. :) I have installed OTRS 3.3.8 on CentOS 6.5 and configured as my company wanted and it's working great. Because OTRS doesn't have reports, I'm using excel pivot table and exported *.csv file to get some statistics, but I have founded that is po...