Search found 2 matches

by allenpeng8131
22 May 2015, 05:32
Forum: Help
Topic: Chinese characters fields are discarded when importing csv file to CMDB
Replies: 0
Views: 2237

Chinese characters fields are discarded when importing csv file to CMDB

i imported a csv file into the CMDB, but all the fields containing Chinese characters were discarded, only English and number characters fields were kept, how can it be resolved? Thanks!
by allenpeng8131
28 Sep 2014, 05:51
Forum: Help
Topic: SLA-based escalation issue
Replies: 1
Views: 550

SLA-based escalation issue

I've set SLA-based escalation, but in the dashboard/upcoming events, the escalation time displayed is not as I set, it seems my configuration did not work, I don't know if there's somewhere else I set incorrectly or missed to set, pls help. If there's any documents on this topic, pls give some clues ...