Znuny and ((OTRS)) Community Edition

Thank you Sir,

Did you define anything from this sysconfig?
Ticket::Frontend::DynamicField###DisabledDynamicFields
How did you do it?

Thank you

labasus wrote:http://joxi.ru/n2Y8K8bfjL6KKm

brianmark2 wrote:Hi Sir,

How did you do it?

could you show us your screenshot acl configuration.

Thank you

Hi Ma'am,

Kindly show us how to show or hide dynamic field for specific Queue step by step. I'm confuse and can not follow. I don't know where to start.

I'm using OTRS 5 free.

Pls. need your help.

Thank you very much

Hi Sir,

How exactly how to show/hide dynamic field for specific Queue? Pls could you show us how to do it step by step.

Thank you very much.

Hi Sir,

How exactly how to show/hide dynamic field for specific Queue? Pls could you show us how to do it step by step.

Thank you very much.

Hi Sir,

How did you do it?

could you show us your screenshot acl configuration.

Thank you

This is an updated version that I tested for version 5.0.x To test the model I defined the following items: - definition of the following 6 queues: "ACME01::Queue1" ... queue-id: 10 "ACME01::Queue2" ... queue-id: 11 "ACME01::Queue3" ... queue-id: 12 "ACME02::Queue...

Hi Sir have you done this to the latest version of OTRS? If yes kindly teach us how to do it step by step? Newbie here. I'm using OTRS 5.x

Any update on this Please.

Thank you

Noted Sir.

Thank you for your reply

Hi Sir,

Pls help me on how to enable ticket workflow in OTRS 5? or where can I download and access ticket workflow in OTRS5?

Thank you

Yes Sir the tickets are synced

Hi Sir,

Thank you for your reply. But still it creates new email every time it receives mail from otrs1. What should I do?

Thank you

Hi Ma'am,

Pls. help me. I have 2 OTRS. OTRS1 version 3.3 and OTRS2 version 5.10. Here's is the problem. How can I send ticket from OTRS1 (ticket01) to OTRS2 and once ticket01 is updated in OTRS1 it will also update OTRS2.


Thank you

Can someone plsease help me Im a newbee here is my problem. I would like to migrate or transfer data how can import ITSM ConfigItem: Computer data from v1.0 to v3.38.