Znuny Open Source Ticketsystem

RStraub Thanks for your help - my problem was solved.

Regards and thanks

Thanks for replay.

I created custom translation file on model server /usr/share/otrs/Kernel/Language/pl_Custom.pm :

package Kernel::Language::pl_Custom;

use strict;
use warnings;

use vars qw(@ISA $VERSION);
$VERSION = qw($Revision: 1.4 $) [1];

sub Data {
my $Self = shift;

# $$START ...

Hi

I´d like to know if it is possible to hide some part queue name in Ticket Information and notifiacion send to agent (owner of ticket get some message when someone add note or move ticket to another queue etc.)?

For example I have queue Aplikacja(L3), so after open any ticket i that queue I will ...