Znuny Open Source Ticketsystem

Hi crythias, thank you very much for answering! How can I find out which other process or thing is also fetching/accessing these emails? I am wondering about every time if I use my test file internet7.pdf it works and every time if I attach internet6.pdf it doesn't work. This is no random problem. E...

Hi All! When fetching emails with attatchment from Exchange Server 2010 (POP3), OTRS won't create a new ticket and email is not deleted from Exchange mailbox. This is not a general problem. Some attachments work: If I attach file internet7.pdf (Outlook message size 97KB) OTRS is working fine but if ...