Search found 6 matches

by alexawka
07 Jun 2017, 10:26
Forum: Help
Topic: Problem with "Auto-Submitted" header in Postmaster filter
Replies: 0
Views: 1736

Problem with "Auto-Submitted" header in Postmaster filter

Hi everyone
We have run in a problem, when "Auto-Submitted" header can not be properly matched.
Check email header: Auto-Submitted Look for value: auto-generated
The value of "auto-generated" is present in the e-mail header - inspected it before fetching.
However filter does not react to it. Only ...
by alexawka
25 Mar 2015, 10:28
Forum: Help
Topic: Customer SSO not working, Kerberos works
Replies: 25
Views: 23787

Re: Customer SSO not working, Kerberos works

Thank you for your reply. This helped me a lot.
Now it is working. The only question why it has this code lines:

<IfVersion < 2.4>
Order allow,deny
Allow from all
</IfVersion>
<IfVersion >= 2.4>
Require all granted
</IfVersion>

Why versions above 2.4 require all granted, however versions ...
by alexawka
24 Mar 2015, 16:47
Forum: Help
Topic: Customer SSO not working, Kerberos works
Replies: 25
Views: 23787

Re: Customer SSO not working, Kerberos works

Installed OTRS latest version on Centos 6.6 - NTLM works like a charm!
I truly believe it is due Centos HTTPD service. Centos 6.6 - HTTPD 2.2.15, Centos 7 - 2.4.6
Those httpd servers have really different httpd.conf files. Something has changed. I have feeling, that it somehow does not allow .conf ...
by alexawka
24 Mar 2015, 13:20
Forum: Help
Topic: JS Error on fresh install (Local Intranet Zone)
Replies: 1
Views: 1465

Re: JS Error on fresh install (Local Intranet Zone)

Found solution. It was the "Comapatibility mode for all Intranet sites"
by alexawka
24 Mar 2015, 13:19
Forum: Help
Topic: Customer SSO not working, Kerberos works
Replies: 25
Views: 23787

Re: Customer SSO not working, Kerberos works

Hello,
I can confirm same issue - NTLM authentication working like a charm on OTRS 3.x and Centos 6.5. It still works like a charm after upgrading to 4.0.3
However when I install OTRS 4.0.5 on Centos 7 with MySQL Community release, same config as in OTRS mentioned above, httpd/conf.d/otrs.conf are ...
by alexawka
13 Mar 2015, 16:35
Forum: Help
Topic: JS Error on fresh install (Local Intranet Zone)
Replies: 1
Views: 1465

JS Error on fresh install (Local Intranet Zone)

Hello,
I am trying to implement SSO with otrs 4.0.5. This requires me to add site to Local Intranet IE zone.
However when I do so, if I login as an agent I get popups with errors:
"Namespace Core.UI.AdvancedChart could not be initialized, because nvd3 could not be found"
and
"Unable to get property ...