Znuny and ((OTRS)) Community Edition

Hi everyone We have run in a problem, when "Auto-Submitted" header can not be properly matched. Check email header: Auto-Submitted Look for value: auto-generated The value of "auto-generated" is present in the e-mail header - inspected it before fetching. However filter does not ...

Thank you for your reply. This helped me a lot. Now it is working. The only question why it has this code lines: <IfVersion < 2.4> Order allow,deny Allow from all </IfVersion> <IfVersion >= 2.4> Require all granted </IfVersion> Why versions above 2.4 require all granted, however versions below do no...

Installed OTRS latest version on Centos 6.6 - NTLM works like a charm! I truly believe it is due Centos HTTPD service. Centos 6.6 - HTTPD 2.2.15, Centos 7 - 2.4.6 Those httpd servers have really different httpd.conf files. Something has changed. I have feeling, that it somehow does not allow .conf f...

Found solution. It was the "Comapatibility mode for all Intranet sites"

Hello, I can confirm same issue - NTLM authentication working like a charm on OTRS 3.x and Centos 6.5. It still works like a charm after upgrading to 4.0.3 However when I install OTRS 4.0.5 on Centos 7 with MySQL Community release, same config as in OTRS mentioned above, httpd/conf.d/otrs.conf are s...

Hello, I am trying to implement SSO with otrs 4.0.5. This requires me to add site to Local Intranet IE zone. However when I do so, if I login as an agent I get popups with errors: "Namespace Core.UI.AdvancedChart could not be initialized, because nvd3 could not be found" and "Unable t...