Search found 6 matches

by alexawka
07 Jun 2017, 10:26
Forum: Help
Topic: Problem with "Auto-Submitted" header in Postmaster filter
Replies: 0
Views: 1404

Problem with "Auto-Submitted" header in Postmaster filter

Hi everyone We have run in a problem, when "Auto-Submitted" header can not be properly matched. Check email header: Auto-Submitted Look for value: auto-generated The value of "auto-generated" is present in the e-mail header - inspected it before fetching. However filter does not ...
by alexawka
25 Mar 2015, 10:28
Forum: Help
Topic: Customer SSO not working, Kerberos works
Replies: 25
Views: 14402

Re: Customer SSO not working, Kerberos works

Thank you for your reply. This helped me a lot. Now it is working. The only question why it has this code lines: <IfVersion < 2.4> Order allow,deny Allow from all </IfVersion> <IfVersion >= 2.4> Require all granted </IfVersion> Why versions above 2.4 require all granted, however versions below do no...
by alexawka
24 Mar 2015, 16:47
Forum: Help
Topic: Customer SSO not working, Kerberos works
Replies: 25
Views: 14402

Re: Customer SSO not working, Kerberos works

Installed OTRS latest version on Centos 6.6 - NTLM works like a charm! I truly believe it is due Centos HTTPD service. Centos 6.6 - HTTPD 2.2.15, Centos 7 - 2.4.6 Those httpd servers have really different httpd.conf files. Something has changed. I have feeling, that it somehow does not allow .conf f...
by alexawka
24 Mar 2015, 13:20
Forum: Help
Topic: JS Error on fresh install (Local Intranet Zone)
Replies: 1
Views: 1130

Re: JS Error on fresh install (Local Intranet Zone)

Found solution. It was the "Comapatibility mode for all Intranet sites"
by alexawka
24 Mar 2015, 13:19
Forum: Help
Topic: Customer SSO not working, Kerberos works
Replies: 25
Views: 14402

Re: Customer SSO not working, Kerberos works

Hello, I can confirm same issue - NTLM authentication working like a charm on OTRS 3.x and Centos 6.5. It still works like a charm after upgrading to 4.0.3 However when I install OTRS 4.0.5 on Centos 7 with MySQL Community release, same config as in OTRS mentioned above, httpd/conf.d/otrs.conf are s...
by alexawka
13 Mar 2015, 16:35
Forum: Help
Topic: JS Error on fresh install (Local Intranet Zone)
Replies: 1
Views: 1130

JS Error on fresh install (Local Intranet Zone)

Hello, I am trying to implement SSO with otrs 4.0.5. This requires me to add site to Local Intranet IE zone. However when I do so, if I login as an agent I get popups with errors: "Namespace Core.UI.AdvancedChart could not be initialized, because nvd3 could not be found" and "Unable t...