Znuny Open Source Ticketsystem

Really? nobody knows the answer? not even a clue?
come on guys! I've really stuck here

Hi every one.
I localized all otrs to another language (farsi), but in login form -either agent login or customer (Login.tt and CusotmerLogin.tt)- translation does not work even though Env("UserLanguage") in that pages returns "fa" (farsi);
I even changed default language to fa in SysConfig but ...

oops
my bad! after hours of confusing I knew that i'm working on different version from what is installed on server!

hi
as you probably know for i18n in otrs it's enough to translate desired language pm file, that consist of labels. but some labels like Ticket# (in table's headers) or Config Items in System Management Panel does not exist in above file.
how could i properly add those labels? I already tried to add ...

hi
I've changed a otrs.fa.po file with poedit in directory i18n/otrs to extend support of persian (farsi), but as I've understood to see changes on site, the file with name fa.pm that exists in kernel/language/ must change. how to i convert or compile my .po file to .pm?

thanks