Znuny and ((OTRS)) Community Edition

Hi all,

I have a list of tickets in a queue that I want to close (closed successful), unfortunately they are scattered...

Do you have some ideas?

Thanks!

verify the entry in sysconfig and see if there are parameters that are no longer working because you changed labels of the search criteria. Yes Crythias, was that! I have another problem now :mrgreen: I have installed a new OTRS 3.3.12 (Backup) with ITSM Module and I would to import all Change crea...

Hi all,

are two days that I have this error in OTRS:

[Wed Mar 25 13:28:19 2015][Error][Kernel::Modules::AgentDashboardCommon::Run][434] Can't get element data of 0270-TicketQueueOverview!

Do you have some ideas/

Thanks

Ciao a tutti,

e' da un paio di giorni che durante le normali attivita' su OTRS, mi esce questo tipo di errore (estratto dal log):

[Wed Mar 25 13:28:19 2015][Error][Kernel::Modules::AgentDashboardCommon::Run][434] Can't get element data of 0270-TicketQueueOverview!

Avete qualche idea?

Grazie!