Hey,
Thx for the information, do you know if it's possible to map it from Sysconfig?
Thx in advance for your feedback!
Ines
Search found 3 matches
- 09 Nov 2018, 16:39
- Forum: Help
- Topic: Add Dynamic Field to TicketZoom Customer Information
- Replies: 2
- Views: 3087
- 07 Nov 2018, 18:04
- Forum: Help
- Topic: Customer information
- Replies: 0
- Views: 2457
Customer information
Hello, We need to add to data linked to they: - Contract - we added a dynamic field linked to the customer. How can we show it on the creation of the ticket ; - Time counter - each customer buys a certain amount of time used for his tickets - we need to handle this field - how can we do it? do you t...
- 07 Nov 2018, 17:53
- Forum: General
- Topic: Handle customer company hierarchy
- Replies: 3
- Views: 3640
Handle customer company hierarchy
Hello, Most of our customer are composed of a parent company and subsidiaries. We need to handle this hierarchy. We tried to set the multiple CustomerIDs and the customer groups but (if we did it well) it seems that it doesn't fit our need. We need to: - link customer companies to others - allow cus...