Search found 5 matches

by arkivox
08 May 2018, 20:23
Forum: Help
Topic: Event Logs
Replies: 3
Views: 10371

Re: Event Logs

Check all the tasks defined in the SysConfig. They all need a schedule (something that looks like "* * * * ...." or "*/10 * * * ..."). Dear with respect to sysconfig, would it be to check the sysconfig directory for the operating system or some configuration on OTRS? From what I...
by arkivox
08 May 2018, 18:51
Forum: Hilfe
Topic: Systemprotokolle
Replies: 1
Views: 14204

Systemprotokolle

Lieber, guten Morgen.

Ich habe die folgende Nachricht auf OTRS 5, die auf RED HAT 7 läuft.

OTRS-otrs.Daemon.pl - Kernel-Daemon :: System :: Daemon :: DaemonModule :: SchedulerCronTaskManager-99 Brauchen Sie Terminplan!

Weiß jemand was zu sagen und wie man es löst?
by arkivox
08 May 2018, 16:23
Forum: Help
Topic: Event Logs
Replies: 3
Views: 10371

Event Logs

Dears, good morning.

I have the following message on OTRS 5 running on RED HAT 7.

OTRS-otrs.Daemon.pl - Kernel Daemon :: System :: Daemon :: DaemonModules :: SchedulerCronTaskManager-99 Need Schedule!

Does anyone know what to say and how to solve it?
by arkivox
08 May 2018, 16:22
Forum: Ajuda
Topic: Logs de Eventos
Replies: 1
Views: 31220

Logs de Eventos

Prezados, bom dia.

Estou com a seguinte mensagem no OTRS 5 rodando no RED HAT 7.

OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerCronTaskManager-99 Need Schedule!

Alguém sabe dizer o que seria e como resolver?
by arkivox
03 Jun 2015, 14:08
Forum: Ajuda
Topic: Envio de E-mails- fechamento de Chamados Filho
Replies: 2
Views: 13022

Envio de E-mails- fechamento de Chamados Filho

No meu cliente a utilização do OTRS funciona da seguinte maneira, o meu técnico N1 é o proprietário do chamado e as outras equipes atuam como responsáveis pelo chamado. O que estou tetando fazer é a seguinte configuração, quando o meu chamado filho (responsável) for finalizado, o chamado pai ( propr...