Znuny Open Source Ticketsystem

Thanks for all.
Everything works properly.
Your answer was brilliant.

In the project I've got
using System.Xml.Serialization;
so
XmlElement
means System.Xml.Serialization.XmlElement

I try to add empty namespace into web service class definition public class OTRS : System.Web.Services.WebService { [XmlElement(Namespace="")] ..... But when I call web metod with SOAP biody like this: <s11:Body> <ns1:newOTRSTest xmlns:ns1='http://tempuri.org/'> <TicketID>3</TicketID> </ns...

Ofcourse .Net Web Method couldn't found the parameter value due namespace.
TicketID is null, so the function will not work property at all.
Has anybody any idea for solution?

I try to call VS .Net Web Service on OTRS triger ( e.g. TicketCreate, ArticleCreate ). 1. I've got web function: string newOTRSTest(string TicketID) 2. I've configured Invoker ( TestSimple.pm) for events. 3. In the invoker I've added a key mapping TicketID=>TicketID But when the invoker it's generat...