Search found 2 matches

by dandruf19
06 Jul 2015, 16:34
Forum: Help
Topic: OTRS sends infinite mails
Replies: 5
Views: 5025

Re: OTRS sends infinite mails

Hi, thanks for your quick response,

I managed to stop it before mail server blocked me, the problem has gone away i had to reboot the host, and still kill some hanging session and a /opt/otrs/var/run/scheduler.pid file that OTRS couldn't delete for permission reasons,

I will explain what have i ...
by dandruf19
06 Jul 2015, 14:54
Forum: Help
Topic: OTRS sends infinite mails
Replies: 5
Views: 5025

OTRS sends infinite mails

Hello,

I am using OTRS 4.0.7, under Oracle Linux 6.6 under Oracle DB 11gR2

I have been setting up some notifications when agent updates a ticket to send a customer notification email, but for some reason OTRS started sending infinitely mails, so i have restarted OTRS and httpd service but it kept ...