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by caiobatalha
17 Nov 2015, 23:39
Forum: Help
Topic: Lost admin permissions
Replies: 7
Views: 8496

Re: Lost admin permissions

I resolve this problem in my company 1) You need create a new user 2) You need configure rules to this user 3) If you can, you may change in console, the permission to the root Go to Steeps: 1) -- CREATE A NEW ADMIN INSERT INTO `otrs`.`users` (`login`, `pw`, `title`, `first_name`, `last_name`, `vali...