Znuny Open Source Ticketsystem

Hi Charmacas,

thanks for your thoughts, moving tickets is actually not the problem, but I think it might be more of a workflow issue on our side than an lacking OTRS feature. I was just curious if somebody knows a solution

Best Martin

Hi everybody,

I am a big fan of this forum like I found an answer for nearly all my OTRS troubles. But this one is a little bit tricky and I can't find a solution:
We want to hide certain queues (for example from TicketQueueOverview) for certain groups but those groups should still have read and ...