Thank you very much for your reply.
If you can develop a module for my goal, i would be very happy.
Best Regards
Michele Tasso
Search found 4 matches
- 22 Aug 2016, 09:52
- Forum: Help
- Topic: connect configuration item to customer user
- Replies: 3
- Views: 1916
- 12 Aug 2016, 15:42
- Forum: Help
- Topic: connect configuration item to customer user
- Replies: 3
- Views: 1916
connect configuration item to customer user
Hi, i have installed the last version of OTRS with the following additional packages: DynamicFieldITSMConfigItem, DynamicFieldRemoteDB, ITSM-CIAttributeCollection and ITSM. Is there a way to create a link between customers and configuration items? My goal is to permit to customers to select only ass...
- 12 Aug 2016, 15:14
- Forum: Assistenza
- Topic: Collegare i configuration item agli utenti customer
- Replies: 2
- Views: 41378
Collegare i configuration item agli utenti customer
Salve a tutti, ho installato l'ultima versione di OTRS 5 con i pacchetti aggiuntivi DynamicFieldITSMConfigItem, DynamicFieldRemoteDB, ITSM-CIAttributeCollection e gli ITSM. Avrei la necessità di creare un collegamento logico tra i configuration Item ed i customers in modo tale che quando un cliente ...
- 12 Aug 2016, 15:09
- Forum: Come devo fare
- Topic: Collegare i configuration item agli utenti customer
- Replies: 0
- Views: 38539
Collegare i configuration item agli utenti customer
Salve a tutti, ho installato l'ultima versione di OTRS 5 con i pacchetti aggiuntivi DynamicFieldITSMConfigItem, DynamicFieldRemoteDB, ITSM-CIAttributeCollection e gli ITSM. Avrei la necessità di creare un collegamento logico tra i configuration Item ed i customers in modo tale che quando un cliente ...