Search found 3 matches
- 03 Sep 2017, 16:22
- Forum: Help
- Topic: Rich Text in response
- Replies: 1
- Views: 985
Re: Rich Text in response
Lucky you! What's your configuration? I'd love to achieve this result in my installation.
- 03 Sep 2017, 16:21
- Forum: Help
- Topic: How to selectively send plain text emails
- Replies: 3
- Views: 1971
Re: How to selectively send plain text emails
We upgraded to OTRS 5 but this problem only got worse: now I seem to be sending HTML emails all the time, except the HTML is produced randomly. For instance the links are generated arbitrarily (I insert an URL as text and only part of it becomes a link) and the quoted text is not sent out as I see i...
- 19 Aug 2016, 21:03
- Forum: Help
- Topic: How to selectively send plain text emails
- Replies: 3
- Views: 1971
Re: How to selectively send plain text emails
I have this problem too with OTRS 2.4.15, especially as I have no idea how to quote messages properly when I need to split a quoted message. Did you find a solution?