Search found 3 matches

by merlos
24 Jan 2017, 19:53
Forum: Howtos
Topic: Fix OTRS compatibility problems with Internet Explorer via Active Directory GPO
Replies: 2
Views: 41945

Re: Fix OTRS compatibility problems with Internet Explorer via Active Directory GPO

reneeb wrote:Hi Giovanni,

thanks for the blogpost. Can you inform me when you write a blogpost about OTRS?

I already added this blogpost to the OTRSWeekly newsletter: http://otrsweekly.info/2017-03

Kind regards,
Renée
Tks Renée
of course I will do, sending a PM to you here in the forum.

Regards
Giovanni
by merlos
24 Jan 2017, 09:18
Forum: Howtos
Topic: Configure OTRS to process multiple Tickets in email Subject
Replies: 0
Views: 40411

Configure OTRS to process multiple Tickets in email Subject

While running OTRS for my company, a usability improvement that my colleagues asked for is the ability to insert multiple ticket numbers in the email Subject and allow OTRS to add the email content to all the tickets referenced in the Subject. This is a feature that we use too much now. I wrote this...
by merlos
24 Jan 2017, 06:55
Forum: Howtos
Topic: Fix OTRS compatibility problems with Internet Explorer via Active Directory GPO
Replies: 2
Views: 41945

Fix OTRS compatibility problems with Internet Explorer via Active Directory GPO

Hi all at following url https://scubarda.wordpress.com/2017/01/21/fix-otrs-compatibility-problems-with-internet-explorer-via-active-directory-gpo/ you can find a blog post I wrote on how to fix compatibility problems with OTRS while using Microsoft Internet Explorer. Tested on: - Active Directory Wi...