Znuny and ((OTRS)) Community Edition

Same here...

viewtopic.php?f=62&t=34593&p=140243&hil ... nt#p140243

We are facing exactly the same problem with an OTRS 5.07 on Ubuntu Server 16.04.2 when replying to tickets and inline images or attachments. It works only when attachment is just few Kb size. Upgrading the Perl module Net::SMTP does not bring a different result, still same unexpected EOF when sendin...

Thanks jojo but I may have not access to the server logs being a cloud service and so on.
Guess it's better to check for local errors on OTRS before, like enabling debug on SMTP; there must be something with security as OTRS3 on the same exchange server worked fine.

Salve, a qualcuno è mai capitato questo errore 421[Net::SMTP::_SSL] Connection closed! Enable Net::SMTP debug for more info! quando si prova a rispondere a un ticket che ha immagini inline (non allegate, nel corpo della mail). OTRS 5.0.7 con Exchange/Outlook365 cloud come server di posta. Eliminando...

We have the same problem with "421[Net::SMTP::_SSL] Connection closed! Enable Net::SMTP debug for more info!" error in log when we try to reply to a message having inline images. Removing them the problem vanishes. Mail server is outl0ok365/exchange and OTRS versione i 5.0.7 Are there any ...