Search found 7 matches
- 01 Jul 2018, 14:29
- Forum: Help
- Topic: Sort new tickets: first Priority, then age
- Replies: 4
- Views: 4303
Re: Sort new tickets: first Priority, then age
It's been years and years, and they are various forum inputs regarding this same question. But still no success? How complicated can it be? Any hack in the TicketGeneric.pm, which would enable this multisort/subsort?
- 26 Sep 2017, 10:04
- Forum: General
- Topic: Executing bash script OTRS 5
- Replies: 7
- Views: 16852
Re: Executing bash script OTRS 5
I am starting to believe that it is indeed some safety measure of Centos7:
https://stackoverflow.com/questions/107 ... edir-value
that would explain why I can't write to /tmp/. Unfortunately I still haven't managed to get it running.
https://stackoverflow.com/questions/107 ... edir-value
that would explain why I can't write to /tmp/. Unfortunately I still haven't managed to get it running.
- 26 Sep 2017, 08:47
- Forum: General
- Topic: Executing bash script OTRS 5
- Replies: 7
- Views: 16852
Re: Executing bash script OTRS 5
I am using absolute path i.e.
touch /home/test.txt
but I just tried also with ~/test.txt but seems none of it works. But when I run the script from command line everything works.
touch /home/test.txt
but I just tried also with ~/test.txt but seems none of it works. But when I run the script from command line everything works.
- 25 Sep 2017, 10:11
- Forum: General
- Topic: Executing bash script OTRS 5
- Replies: 7
- Views: 16852
Re: Executing bash script OTRS 5
Dear RSstraub, I have the same problem. When I copied everything what you wrote, it indeed saved the file somewhere in the /tmp/ (although not directly in /tmp/ but to a temporary subfolder something like /tmp/systemd-private-0e234xxxxxx-httpd.service-2mCasd/tmp ). However, I would like to save the ...
- 05 Sep 2017, 21:53
- Forum: Help
- Topic: Ticket Notification
- Replies: 4
- Views: 2287
Re: Ticket Notification
You saved my day cferrera:)
- 06 Jul 2017, 21:49
- Forum: Help
- Topic: variables in Generic Agent note
- Replies: 7
- Views: 6558
Re: variables in Generic Agent note
Any update on this issue? I would also desperately need this functionality.
- 03 Jul 2017, 21:21
- Forum: Help
- Topic: Can I execute a command in Generic Agent on the set fields?
- Replies: 8
- Views: 6240
Re: Can I execute a command in Generic Agent on the set fields?
Dear RStraub, I know this is little bit older post, but I need exactly what you described here. Unfortunately I cannot get it work. I created a Dynamic Field, then I copied your code (with my dynamic field name) to Custom/Kernel/Modules. I ran afterwards "./bin/otrs.Console.pl Maint::Config::Re...