Znuny Open Source Ticketsystem

Hello,

Is there a way Auto Response email include Customer_body in HTML Formate?

I've one queue maintenance, This is where Agent creates phone ticket for the customer for upcoming/schedule system maintenance and we've activity details in a table format which we normally include in auto-response ...

After long testing this is worked for me and is working like charm:

1. First Create Keytab:
Make sure you're able to login using kinit username
echo "HTTP/ad1.xyz.net@XYZ.NET" > /etc/httpd/conf.d/krb5.keytab

2. Config.pm
$Self->{'AuthModule'} = 'Kernel::System::Auth::HTTPBasicAuth';
$Self ...

After long testing this is worked for me and is working like charm:

1. First Create Keytab:
Make sure you're able to login using "kinit username"
echo "HTTP/ad1.xyz.net@XYZ.NET" > /etc/httpd/conf.d/krb5.keytab

2. Config.pm
$Self->{'AuthModule'} = 'Kernel::System::Auth::HTTPBasicAuth';
$Self ...