Znuny and ((OTRS)) Community Edition

Ok, I fixed it. The problem where missing permissions on the DB. Now before going into the whole pg_hba.conf shabang, a simple
as user postgres did the job.

Hi there, I'm running into a problem when executing the above mentioned script. I run it as root/otrs -> I get an error when trying to make changes to the DB. I run it as postgres -> I get an error when making changes to the files. I added otrs to the postgres group, didn't do the job either. I'm up...

I'd love this module it's something i've been waiting for since... probably ever. Finally a clean way to implement Multiple SMTP server. I gave this module a try, though as I'm on postgres the table creation for ps_multi_smtp failed due to the missing "" for the user column. Once I got aro...

Just saw this, a while ago I added a feature request to ideascale that deals closley with this issue. This post seems to be the right place to prevent my idea from being forgotten.

https://otrsteam.ideascale.com/a/dtd/Au ... 1598-10369

Thanks for voting

J

Thank you crythias, I'll give it a try and let you know.

Hi all, I'm facing a situation for which I need some advise or a pin point into the right direction. I'm using OTRS since v2.3, though in a very basic configuration due to a grown unfexible environment where big changes where not possible. Anyway times have changed and I'm about to incorporate the s...

I'd like to add something here. I don't have a problem with sample tickets, but more with all the sample data (demo groups, agents, roles etc.) those ones I can not remove with the generic agent. I was thinking of removing them straight from the DB, but I'm hoping there is maybe a cleaner solution. ...