Znuny Open Source Ticketsystem

On the router yes, I created the redirects correctly, so much that I can access via ssh from outside and access any other service hosted on my machine, less apache, web server.
I'm using the default configuration that was performed on OTRS installation, does not include new entries inside apache, do ...

Hello
I installed and configured OTRS 5.0.22 on my Ubuntu Linux server and internally I can access it normally. However, we need access when we are outside the company to open and close calls when necessary.
I made the redirects on my port 80 router pointing to the OTRS ip inside my local network ...