Search found 6 matches
- 29 Oct 2017, 18:14
- Forum: Help
- Topic: Add ticket notification fails
- Replies: 10
- Views: 2472
Re: Add ticket notification fails
Hi, you table should look like this MySQL [otrs]> desc notification_event; +-------------+--------------+------+-----+---------+----------------+ | Field | Type | Null | Key | Default | Extra | +-------------+--------------+------+-----+---------+----------------+ | id | int(11) | NO | PRI | NULL |...
- 29 Oct 2017, 18:10
- Forum: Help
- Topic: Add ticket notification fails
- Replies: 10
- Views: 2472
Re: Add ticket notification fails
Hi, you table should look like this MySQL [otrs]> desc notification_event; +-------------+--------------+------+-----+---------+----------------+ | Field | Type | Null | Key | Default | Extra | +-------------+--------------+------+-----+---------+----------------+ | id | int(11) | NO | PRI | NULL |...
- 29 Oct 2017, 17:32
- Forum: Help
- Topic: Add ticket notification fails
- Replies: 10
- Views: 2472
Re: Add ticket notification fails
Hi, Without having more information about your migration steps, I would recommend to restore your backup and start again completely. Florian i Upgraded per otrs guide from 3.3.16 to 4.0.21 and that worked fine. I then upgraded again per otrs guide from 4.021 to 5.0.13 which broke the installation. ...
- 28 Oct 2017, 14:07
- Forum: Help
- Topic: Add ticket notification fails
- Replies: 10
- Views: 2472
Re: Add ticket notification fails
can i just run all the update scripts agan on the same installation ?jojo wrote:so it seems that somethig went wrong at the update. Please start again
- 27 Oct 2017, 16:26
- Forum: Help
- Topic: Add ticket notification fails
- Replies: 10
- Views: 2472
Re: Add ticket notification fails
Yes i upgraded from otrs 3 to 5
- 27 Oct 2017, 14:27
- Forum: Help
- Topic: Add ticket notification fails
- Replies: 10
- Views: 2472
Add ticket notification fails
When i try to add a ticket notifrication i get: Field 'subject' doesn't have a default value, SQL: ' INSERT INTO notification_event (name, valid_id, comments, create_time, create_by, change_time, change_by) VALUES (?, ?, ?, '2017-10-27 14:25:33' , ?, '2017-10-27 14:25:33' , ?)'
What can i do ??
What can i do ??