Search found 6 matches

by spawnadv
29 Oct 2017, 18:14
Forum: Help
Topic: Add ticket notification fails
Replies: 10
Views: 2472

Re: Add ticket notification fails

Hi, you table should look like this MySQL [otrs]> desc notification_event; +-------------+--------------+------+-----+---------+----------------+ | Field | Type | Null | Key | Default | Extra | +-------------+--------------+------+-----+---------+----------------+ | id | int(11) | NO | PRI | NULL |...
by spawnadv
29 Oct 2017, 18:10
Forum: Help
Topic: Add ticket notification fails
Replies: 10
Views: 2472

Re: Add ticket notification fails

Hi, you table should look like this MySQL [otrs]> desc notification_event; +-------------+--------------+------+-----+---------+----------------+ | Field | Type | Null | Key | Default | Extra | +-------------+--------------+------+-----+---------+----------------+ | id | int(11) | NO | PRI | NULL |...
by spawnadv
29 Oct 2017, 17:32
Forum: Help
Topic: Add ticket notification fails
Replies: 10
Views: 2472

Re: Add ticket notification fails

Hi, Without having more information about your migration steps, I would recommend to restore your backup and start again completely. Florian i Upgraded per otrs guide from 3.3.16 to 4.0.21 and that worked fine. I then upgraded again per otrs guide from 4.021 to 5.0.13 which broke the installation. ...
by spawnadv
28 Oct 2017, 14:07
Forum: Help
Topic: Add ticket notification fails
Replies: 10
Views: 2472

Re: Add ticket notification fails

jojo wrote:so it seems that somethig went wrong at the update. Please start again
can i just run all the update scripts agan on the same installation ?
by spawnadv
27 Oct 2017, 16:26
Forum: Help
Topic: Add ticket notification fails
Replies: 10
Views: 2472

Re: Add ticket notification fails

Yes i upgraded from otrs 3 to 5
by spawnadv
27 Oct 2017, 14:27
Forum: Help
Topic: Add ticket notification fails
Replies: 10
Views: 2472

Add ticket notification fails

When i try to add a ticket notifrication i get: Field 'subject' doesn't have a default value, SQL: ' INSERT INTO notification_event (name, valid_id, comments, create_time, create_by, change_time, change_by) VALUES (?, ?, ?, '2017-10-27 14:25:33' , ?, '2017-10-27 14:25:33' , ?)'

What can i do ??