Search found 3 matches
- 25 Jul 2023, 04:51
- Forum: Help
- Topic: LDAP AuthSync Removing Permissions
- Replies: 2
- Views: 533
LDAP AuthSync Removing Permissions
Is there a way to disable or prevent the new feature in version 7.0.8 that removes users from groups? It's a great new feature, if you want it, but we'd prefer to not use it. In our environment, we use LDAP for authentication and user attribute syncing but all our permissions are managed directly in...
- 27 Aug 2021, 23:05
- Forum: Help
- Topic: Article Storage Switch
- Replies: 3
- Views: 994
Re: Article Storage Switch
Thank you! Running the command from /opt/otrs resolved the issue and I was able to migrate the data from DB to FS.
- 27 Aug 2021, 21:14
- Forum: Help
- Topic: Article Storage Switch
- Replies: 3
- Views: 994
Article Storage Switch
We're trying to switch from DB to FS article storage and are running into an error. Running the following command: otrs.Console.pl Admin::Article::StorageSwitch --target ArticleStorageFS Results in the following error: Error: please provide a valid value for option '--target'. In the help for this c...