Search found 3 matches

by nick1897
25 Jul 2023, 04:51
Forum: Help
Topic: LDAP AuthSync Removing Permissions
Replies: 2
Views: 533

LDAP AuthSync Removing Permissions

Is there a way to disable or prevent the new feature in version 7.0.8 that removes users from groups? It's a great new feature, if you want it, but we'd prefer to not use it. In our environment, we use LDAP for authentication and user attribute syncing but all our permissions are managed directly in...
by nick1897
27 Aug 2021, 23:05
Forum: Help
Topic: Article Storage Switch
Replies: 3
Views: 994

Re: Article Storage Switch

Thank you! Running the command from /opt/otrs resolved the issue and I was able to migrate the data from DB to FS.
by nick1897
27 Aug 2021, 21:14
Forum: Help
Topic: Article Storage Switch
Replies: 3
Views: 994

Article Storage Switch

We're trying to switch from DB to FS article storage and are running into an error. Running the following command: otrs.Console.pl Admin::Article::StorageSwitch --target ArticleStorageFS Results in the following error: Error: please provide a valid value for option '--target'. In the help for this c...