Znuny Open Source Ticketsystem

wurzel wrote:Hi,

Grats! It would be nice if you share your config files.



Cheers
Florian

which ones?

UPDATE: I did it.
For some reason, adding TNS_ADMIN=*path to tnsnames.ora* to /etc/sysconfig/httpd made it work.
I had previously tried to add SetEnv TNS_ADMIN *path* to httpd.conf but it didn't work. However, now it works. Thanks everyone for your help.

Hi, Talk to to your Oracle DBA to set up the client system properly. I guess you don't populate the Oracle environment variables like ORACLE_HOME for all users. What's the location of DBD/Oracle.pm (use locate or find to determine)? - Roy /opt/otrs/perl5/lib/perl5/x86_64-linux-thread-multi/DBD I ma...

Hi, you need a oracle client (sqlplus connect must work) you need oracle perl driver you need to have correct DSN and then your otrs.Console.pl Maint::Database::Check should return OK and you can use it. Good luck. Florian I have all of this, I can connect to the DB with any client using the same d...

Hello, I've been experiencing some problems in the configuration of OTRS for Oracle 12. What I did: - edited /otrs/scripts/apache2-perl-startup.pl: added use lib PATH_TO_PERL , uncommented use DBD::Oracle (); and use Kernel::System::DB::oracle; - edited /Kernel/Config.pm: added connection parameters...