Bump. Any idea what I could do next?
What are the correct values for Ticket::SearchIndexModule and Ticket::StorageModule (for FileSystem) in OTRS 6?
Search found 4 matches
- 10 Apr 2018, 11:55
- Forum: General
- Topic: Update 5.0.19 to 6 > RuntimeDB could not be loaded
- Replies: 18
- Views: 44369
- 28 Mar 2018, 09:34
- Forum: General
- Topic: Update 5.0.19 to 6 > RuntimeDB could not be loaded
- Replies: 18
- Views: 44369
Re: Update 5.0.19 to 6 > RuntimeDB could not be loaded
In my bash history I see: sudo -u otrs bin/otrs.Console.pl Maint::Ticket::FulltextIndex --rebuild sudo -u otrs bin/otrs.Console.pl Maint::Ticket::QueueIndexRebuild sudo -u otrs bin/otrs.Console.pl Maint::Ticket::EscalationIndexRebuild sudo -u otrs bin/otrs.Console.pl Maint::Cache::Delete sudo -u otr...
- 27 Mar 2018, 17:34
- Forum: General
- Topic: Update 5.0.19 to 6 > RuntimeDB could not be loaded
- Replies: 18
- Views: 44369
Re: Update 5.0.19 to 6 > RuntimeDB could not be loaded
Thanks for the answer. In the 5.x version Ticket::SearchIndexModule is set to "RuntimeDB". Looks all right to me. In version 6 I can't access the sysconfig page to search and change. That's why I updated the value from command line: sudo -u otrs bin/otrs.Console.pl Admin::Config::Update --...
- 27 Mar 2018, 11:37
- Forum: General
- Topic: Update 5.0.19 to 6 > RuntimeDB could not be loaded
- Replies: 18
- Views: 44369
Update 5.0.19 to 6 > RuntimeDB could not be loaded
Hi, I already spend quite some time trying to update from 5.0.19 to version 6. Now, I got to the point where I get a "Migration completed!" but the otrs page does not load because of "Kernel::System::Ticket::ArticleSearchIndex::RuntimeDB could not be loaded" Full error: Kernel::S...