Znuny Open Source Ticketsystem

Bump. Any idea what I could do next?

What are the correct values for Ticket::SearchIndexModule and Ticket::StorageModule (for FileSystem) in OTRS 6?

In my bash history I see:

sudo -u otrs bin/otrs.Console.pl Maint::Ticket::FulltextIndex --rebuild
sudo -u otrs bin/otrs.Console.pl Maint::Ticket::QueueIndexRebuild
sudo -u otrs bin/otrs.Console.pl Maint::Ticket::EscalationIndexRebuild
sudo -u otrs bin/otrs.Console.pl Maint::Cache::Delete
sudo -u ...

Thanks for the answer.

In the 5.x version Ticket::SearchIndexModule is set to "RuntimeDB". Looks all right to me.

In version 6 I can't access the sysconfig page to search and change. That's why I updated the value from command line:

sudo -u otrs bin/otrs.Console.pl Admin::Config::Update ...

Hi,

I already spend quite some time trying to update from 5.0.19 to version 6.
Now, I got to the point where I get a "Migration completed!" but the otrs page does not load because of "Kernel::System::Ticket::ArticleSearchIndex::RuntimeDB could not be loaded"

Full error:

Kernel::System::Ticket ...