I will treasure your advice
Search found 2 matches
- 23 Feb 2022, 17:03
- Forum: Help
- Topic: I can't change the priority or close of a ticket
- Replies: 3
- Views: 855
Re: I can't change the priority or close of a ticket
Thanks to both of you.
I will treasure your advice
I will treasure your advice
- 23 Feb 2022, 16:00
- Forum: Help
- Topic: I can't change the priority or close of a ticket
- Replies: 3
- Views: 855
I can't change the priority or close of a ticket
Hello everybody, I modified tickets through the database (MariaDB combined from OTRS 6.07) by changing the priority and status. From database I see these changes but from GUI no, what am I wrong? The gui uses a different view and / or tables, this is because if I make a report I have the values I se...