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by tvesi
24 Jul 2018, 10:29
Forum: Help
Topic: Problems with more than one system addresses
Replies: 0
Views: 2968

Problems with more than one system addresses

Hello!

I'm trying to set up an additional system address for other department (with independent queue/agents/autoreply/ etc.). Everything worked fine until those two following scenarios:
customer is trying to send an email to both addresses at the same time - obviously expecting a ticket from both ...