Search found 3 matches
- 06 Mar 2019, 22:09
- Forum: Help
- Topic: [SOLVED] Upgrade Help
- Replies: 12
- Views: 8290
Re: [SOLVED] Upgrade Help
Thanks, Netjes.
- 06 Mar 2019, 16:32
- Forum: Help
- Topic: [SOLVED] Upgrade Help
- Replies: 12
- Views: 8290
Re: Upgrade Help
Dear All, Greetings! Would you please suggest what would be the best approach to migrate OTRS 5 to OTRS6. I have followed the migration script and but I have some issue with the tickets details. In the queue, I can see the subject line but not the details. Since I did the migration in the Test envir...
- 06 Mar 2019, 15:54
- Forum: Help
- Topic: [SOLVED] Upgrade Help
- Replies: 12
- Views: 8290
Re: Upgrade Help
Hi, before mess with web server stuff I recommend doing the whole process via the shell, especially upgradingbthe packages. - Install a fresh OTRS 6 into /opt/otrs-6.0.16 and symlink to /opt/otrs - Check user (primatu group www-data, shell /bin/bash) - Import the OTRS 5 dump into a clean, empty dat...